Privacy & Security

1. Our Security Commitment

At RewardLion Business Solutions, protecting your data is foundational to everything we build. Our AI-powered operating system processes sensitive business data, customer information, and marketing analytics — and we treat every byte with the highest level of care.

We maintain a comprehensive security program that includes technical safeguards, administrative controls, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

2. Infrastructure Security

RewardLion's platform is hosted on enterprise-grade cloud infrastructure with SOC 2 Type II compliance, ensuring the highest standards of security, availability, and confidentiality.

All data transmitted between your devices and our servers is encrypted using TLS 1.3 encryption. Data at rest is encrypted using AES-256 encryption, the same standard used by financial institutions and government agencies.

Our infrastructure includes redundant systems, automated backups, disaster recovery protocols, and 99.9% uptime guarantees to ensure your business operations are never interrupted.

We employ network segmentation, firewalls, intrusion detection and prevention systems (IDS/IPS), and real-time monitoring to detect and respond to security threats.

3. Application Security

RewardLion OS and all product suite applications undergo regular security assessments, including penetration testing, vulnerability scanning, and code reviews conducted by independent security firms.

We implement secure development practices including OWASP Top 10 mitigation, input validation, parameterized queries, and secure session management across all applications.

Multi-factor authentication (MFA) is available for all user accounts. Role-based access controls (RBAC) ensure that users only have access to the data and features necessary for their role.

All API endpoints are authenticated and rate-limited to prevent abuse. We use OAuth 2.0 and JWT tokens for secure API authentication.

4. AI and Data Processing Security

Our AI models, including those powering AI Ads Pro, AI Search Pro, and AI Assistants Pro, are designed with privacy by default. Customer data used for AI optimization is processed in isolated environments and is never shared across client accounts.

AI-generated content and automated decisions are logged and auditable. You can review AI activity through your RewardLion OS dashboard at any time.

We do not use your proprietary business data to train general-purpose AI models. Your data is used exclusively to optimize your own campaigns and business operations.

5. Compliance and Certifications

RewardLion maintains compliance with applicable data protection regulations including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and CAN-SPAM Act.

Our platform supports HIPAA-compliant workflows for healthcare and dental industry clients, including SmileVisionPro.ai users, with appropriate Business Associate Agreements (BAAs) available upon request.

We conduct annual third-party security audits and maintain documentation of our security controls, incident response procedures, and data processing activities.

6. Incident Response

RewardLion maintains a dedicated incident response team that monitors our systems 24/7. In the event of a security incident, we follow a structured response process including containment, investigation, remediation, and notification.

We will notify affected users of any data breach within 72 hours of discovery, in compliance with applicable notification laws. Notifications will include a description of the incident, the data affected, and steps being taken to address the issue.

To report a security vulnerability or concern, please contact our security team at [email protected] with the subject line "Security Report."